FAQ’s
Products/Orders
What is the shelf life of ENRGIA products?
The shelf life may differ exactly for each of the supplements from the ENRGIA range, however, it is more than 3 years.
Can I take ENRGIA products while pregnant or breastfeeding?
We do not recommend consuming ENRGIA supplements while pregnant or breastfeeding. Please consult with your doctor before starting any supplements.
Where are the ENRGIA supplements manufactured?
Our range is produced at our manufacturers facility located in Spain.
Has ENRGIA been tested for quality & safety?
The ENRGIA range is manufactured according to GMP (Good Manufacturing Practices) and meets all the quality & safety standards.
Can I recycle my ENRGIA packaging?
We use compostable materials from sugarcane production residues to make our packaging. They are biodegradable and compostable. In conditions of humidity, temperature and in the presence of microorganisms of nature, they decompose quickly. In 6 months less than 90% of the mass of the container can remain. In addition, during its production, the carbon footprint is 75% lower than that of conventional plastic containers and 90% lower than that of glass containers.
Shipping & Returns
Which countries does ENRGIA ship to?
We ship to all countries that are part of the European Union. If you are located outside of the EU, and would like to place an order, please contact us via the contact form here or directly at email at info@enriga.net
Does ENRGIA offer free shipping?
We offer Free shipping in Croatia for orders over 50€.
What is your returns policy?
View our returns policy here.
I haven’t received my order confirmation and/or shipping email?
Please contact info@enrgia.net with your full name, email address & order number so that we can check the status of your order.
Can I track my order?
Yes, all parcels shipped are trackable. To your registered email address you will receive confirmation of your orders shipment and its tracking number.
If you are located in Croatia, you can track your parcel with DPD at the following link:
If you did not receive an email regarding the confirmation of shipment, and you placed your order more than 5 days ago, please contact info@enrgia.net with your full name, email address & order number.
What if my order is damaged or faulty?
ENRGIA inspects each order prior to its shipment. All products are correctly packaged to ensure secure travel. In the case that your order is damaged or faulty, please contact info@enrgia.net with your full name, email address, order number, and attach a photo/s of the damaged and/or faulty products. Our team will inspect the condition of the products and reach out to you to find the best possible solution.
